Music is our work, and our work is music

The Assistant Orchestra Librarian plays one of the key roles in the Orchestra Library, managing the procurement, preparation, and maintenance of music materials – both printed sheet music (hard copies) and digital files – required by the various musical ensembles of the Singapore Symphony Group (SSG). This role also involves maintaining an up-to-date database of all musical works performed or planned for performance by SSG and ensuring that relevant information about these works is accurately documented and readily accessible.

REPORTS TO: Orchestra Librarian (Acting Head)
SUPERVISES: NIL

KEY RESPONSIBILITIES

This includes but not limited to the following:

• Track and take delivery of incoming library materials, check their condition and completeness. Verify editions and arrangements with the team to ensure accuracy.
• Preparation of the materials, including but not limited to proof-reading, editing, transposition and marking of materials.
• Ensure that the materials meet acceptable performance standards – including manuscript binding and legibility, adequate and compatible rehearsal markings and bar numbers, and smooth page turns.
• Provide music materials for Musicians’ use with sufficient lead time before the first rehearsals, including scores for Conductors, Instructors, and external AV vendors.
• Manage the collection of musical works in the Library by cataloging and filing them properly, including updating the Central Planning System (Artsvision).
• Perform rehearsal and concert duties, ensuring the correct set up and striking of music materials.
• Assist musicians with requests related to the preparation of music materials.
• Work with the Choral Department and SNYO/SNYS to ensure timely delivery of required materials for their performances.

REQUIREMENTS

• Minimum diploma holder with 1 year of work experience. Applicants with more relevant years of experience may be considered for a higher position at a suitable remuneration
• Knowledge of music theory and an interest in classical music
• An eye for accuracy and attention to details
• Strong planning and organizational skills
• Flexibility to work nights and weekends when needed
• Effective oral and written communication skills
• Proficiency in computer software, e.g. Microsoft Office suite
• Proficiency in Sibelius or other music notation software is an advantage
• A team player with the ability to work well with diverse personalities

Please provide a comprehensive resume and cover letter stating current and expected salaries to hr@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Senior Manager, Development

Supervises: Nil

The Assistant Manager, Development (Campaigns) works closely with the fundraising team to implement comprehensive, public-facing fundraising campaigns for the Singapore Symphony Group (SSG). This includes project management of the year-end mass appeal, the annual fundraising dinner’s appeal, and other evolving campaigns to support SSG’s development strategies.

The Assistant Manager, Development (Campaigns) plays a key role in driving the success of mass fundraising efforts and has opportunities to use creativity in shaping SSG’s fundraising initiatives.

KEY RESPONSIBILITIES

Campaign Specific

• Receive key campaign messaging from Managers.
• Collaborate with the relevant Manager overseeing the campaign to project manage (plan, develop, execute, report, and analyze) mass fundraising campaigns, including the Year-End Appeal, Symphony Ball Appeal, and other assigned fundraising campaigns to meet campaign financial goals. This includes, but is not limited to:
  • Develop and implement timeline and comprehensive deliverables of campaigns.
  • Oversee and manage traditional mailing for the relevant campaigns.
  • Oversee and manage online dissemination of campaign messages.
  • Work with relevant departments to leverage various channels to expand the reach of campaigns to various targeted audiences, including social media, concert spaces, and other platforms. Adapt key campaign messaging to various platforms for maximum impact.
  • Report campaign progress along the way, and work with Managers to adjust the campaign strategy if needed.
  • Conduct post-campaign analysis on the effectiveness of campaigns in the format of report writing, to inform future strategies.
  • Ensure campaign finance compliance, adhering to the 30:70 fundraising rule, and maintaining accurate records of donations, expenditures, and financial transactions.

Campaign Assets Management

• Oversee and manage updates to the relevant fundraising webpages, to maximize the effectiveness of online fundraising methods, including but not limited to the SSO’s website, SSO’s giving.sg site, Benevity and other platforms.
• Oversee and manage the segmentation of donors according to campaign types to ensure targeted messaging.

Research

• Perform basic donor research on prospective and new donors to create donor dossiers.
• Research best practices for mass fundraising campaigns and work with the department to adapt them according to trends and perceptions to suit the company’s needs.
• Support grant research and proposal development.

Others

• Handle any other matters essential to maintaining sponsors, donors and potential donors’ satisfaction with the company’s professionalism.
• Assist with other development, promotional, or publicity events for the company.
• Perform other duties as assigned.

REQUIREMENTS

• Diploma or degree holder.
• Minimum 3 years of experience in non-profit fundraising campaigns, communications, or related fields, with a proven track record in project management. Experience in the arts is an advantage.
• Strong communication (written & spoken) and proficiency in MS Office; fluency in other widely used languages is an advantage.
• Excellent interpersonal skills with the ability to interact effectively with people from diverse backgrounds.
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work independently while also being a collaborative team player.
• Passion for symphonic music and/or the performing arts.
• Able to work flexible hours, including some evenings and weekends when needed.

Please provide a comprehensive resume and cover letter, including your current and expected salaries, to HR@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Head, Communications, Digital & Marketing

Job Summary: This Manager/Assistant Manager contract position provides communications and content support to the Community Impact (CI) division, which includes departments that run community engagement programmes, the Singapore National Youth Orchestra (SNYO), and the Singapore Symphony Choruses. This position will focus on strengthening the brand positioning and visibility of key SSG entities like the SNYO and Singapore Symphony Choruses, which includes working closely with the respective teams to develop and implement social media strategy and tactics while ensuring alignment with the overall Singapore Symphony Group’s communications and digital plans and frameworks.

KEY RESPONSIBILITIES

Content creation and social media

• Develop and implement strategies to maintain and grow existing and new social media channels for SNYO and the Singapore Symphony Choruses
• Oversee social media and content marketing for CI, including developing scripts/ story outlines and working with vendors to produce content
• Act as a liaison between SNYO, Choral Programmes, and Communications, Digital & Marketing departments
• Create and edit basic short-form video content for different social media platforms (e.g., IG, TikTok, YouTube, etc.)
• Editorial lead for the community engagement team’s quarterly publication
• Oversee hired photography and videography vendors at concerts; Manage photo and video shoots for the CI division
• Manage related digital assets, including electronic photo and video archives, photo selection for external partners, and permissions/crediting for use of photographs and video, and liaise/communicate with internal colleagues (e.g., digital team)

Branding and communications

• Work with external vendors to develop brand assets and resources for CI programme needs (e.g., key visuals for concerts and other activities, photo/video shoots, social media content in the lead-up to key concerts, etc.)
• Plan and deliver marketing campaigns targeted at specific audience segments, including e-brochures, e-mail marketing, and other promotional material
• Document CI programmes and develop compelling narratives for media coverage
• Identify unique stories for press pitching and content building needs
• Work closely with internal Marketing Communications department to ensure brand alignment for all public-facing materials and brand assets for CI
• Any other matters related to branding and communications of CI work

REQUIREMENTS

• Diploma and above
• Minimum 4 years of branding, communications, social media, or other related work experience
• Experience in arts administration, especially symphonic/choral music, would be an advantage
• Excellent oral and written communications in English is essential
• Knowledge of MS Word, Excel, and Powerpoint, as well as video editing and photography, are required
• Excellent people skills, including being a good team player, and able to interact with people from different backgrounds and personalities
• Must be meticulous and organised with a strong sense of pride in the quality of their work
• Able to work flexible hours, including some evenings and weekends when needed

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

Reports to: Head, Choral Programmes & Community Engagement

Job Summary: The Senior Executive’s main role is to support the department head and/or supervisor, contribute to the area of community engagement and the Company’s aspirations to enable diverse communities to be impacted deeply and meaningfully by music and be recognized as partner and leader in music ecosystem and source of national pride.

KEY RESPONSIBILITIES

Programming

• Assist/lead in programming and support in operations in projects as assigned.
• Assist the Department/Company with special projects as assigned.
• Research and source for potential community, educational and family repertoire/programmes

Production and Logistics

• Liaise with colleagues and external parties – venue providers, suppliers, conductors, artistes, schools, orchestra management and speakers.
• Manage the booking of venues for concerts and events.
• Negotiate terms such as fees, travel and accommodation with artistes.
• Prepare contracts for artistes, partners, and vendors
• Conduct briefings and training for project helpers and volunteers.
• Brief stage manager, front-of-house and production crew on concert sequence to ensure cues are executed on time.

Outreach Relationships and Communications

• Build and maintain relationships with communities, venue partners and vendors.

Marketing and Administrative Support

• Prepare project briefs, reports and budgets; contracts, and process invoices and claims
• Provide feedback on marketing collateral design and layouts, and proof-read programme materials
• Coordinate Marketing with artiste on any phone, in-person or magazine interviews.
• Update the company calendar with the department’s programmes
• Handle public enquiries on Community Engagement matters.

REQUIREMENTS

• Degree holder with 3-4 years of relevant working experience.
• Executive position may be considered for candidate with lesser experience, at a suitable remuneration level.
• Flexibility to work nights and weekends when needed 
• Effective oral/written communication skills
• Proficiency in Microsoft Office; quick to adjust and adapt to technology
• Resilient individual with positive energy and exceptional organization and planning skills
• Applicants must enjoy working and be able to communicate with a wide range of age groups
• Team player and flexible in working well with different personalities
• Experience and ability to read music, with an interest in classical music is a plus.

Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

REPORTS TO: Manager, Data & Digital Projects
SUPERVISES: NIL

The key responsibilities of this role are data analytics and audience research, optimizing CRM tools such as marketing automation to deepen audience engagement and facilitating data integration, as well as being a key member of the project team for future digital technology initiatives.

KEY RESPONSIBILITIES

Data Integration and Analytics

• Manage vendors in the data extraction, transformation, and loading (ETL) processes to ensure accurate and consistent data across all marketing systems.
• Help to oversee data hygiene by defining standards, ensuring compliance, and coordinating with external vendors to execute data cleaning and maintenance tasks.
• Generate project-based reports using data analytics skills and qualitative research, to inform planning.
• Organise and interpret information from company sources of data such as ticketing and viewership data to identify relationships and linkages, and assess best technique for analysis.
• Select appropriate data visualisation techniques and develop dashboards to reflect data trends and findings.
• Manage relationship with research agency and oversee audience satisfaction surveys and reports.

Marketing Technology

• Identify opportunities and evaluate risks of integrating digital technology tools, systems and software across work processes and activities.
• Assist with the set-up, maintenance and optimisation of CRM tools for customer journey builder and marketing automation to deepen audience engagement, and facilitate data integration flowing between CRM and other customer-facing channels.

Project Management

• Project-manage future digital technology projects as assigned, including gathering business requirements and approaching vendors for requests for proposals.
• Facilitate coordination and present regular project updates across the company as required.
• Develop strong relationships with internal and external stakeholders.

REQUIREMENTS:

• Bachelor’s Degree in Marketing, Business, Data Science, Information Systems, Computer Science, or a related discipline.
• Relevant coursework, certifications or experience in digital marketing, analytics, or data management will be preferred.
• Familiarity with CRM tools or marketing automation platforms (e.g. Salesforce Marketing Cloud) is a plus.
• Experience with Excel or other data analysis and visualisation tools.
• Strong analytical and problem-solving skills with attention to detail.
• Exceptional organizational skills, project management skills, good initiative and the ability to work under pressure.
• Resilient individual with positive energy and excellent writing and communication skills.
• Passion for classical music.
• Takes a collaborative approach to working with colleagues.
• Able to work flexible hours, including some evenings and weekends when needed.

Please provide a comprehensive resume and cover letter, stating your current and expected salaries to HR@sso.org.sg.

Kindly note that only shortlisted applicants will be notified.