EXECUTIVE, DEVELOPMENT (DONOR RELATIONS)

The Executive, Development is part of the Development team, which aims to enhance the financial resources of the Singapore Symphony Group. The Executive, Development will contribute to the work of stewarding patrons from philanthropic and corporate organisations and individuals by supporting donor relations and during events.

Reports to: Manager, Development


JOB DUTIES AND RESPONSIBILITIES

Administration

  • Manage general donation administration via Salesforce including
    • Donation processing and issuing receipts related to donations
    • List generation: pilling and compiling leads from existing database; highlighting individuals and corporate donation up for renewals
    • Maintenance of donor and donation database
  • Draft and send personalised Thank You emails/letters from time to time
  • Reserve, distribute and track donor benefits according to agreed patron and sponsor benefits
  • Compile quarterly donor acknowledgement lists, and update the SSO website, concert programme booklets, and donor wall situated at Victoria Concert Hall
  • Compile quarterly donations for inclusion in management reports
  • Assist with letter shopping and e-mailers

Engagement

  • Respond to Patron queries and requests in a timely manner
  • Draft and send communications such as
    • Concert/company information update to donors and;
    • donor invitations: collate RSVPs and follow up

Others

  • Any other matters arising which would be essential in keeping sponsors, donors and potential donors delighted with the professionalism of the company
  • Assist in any other development, promotional, or publicity events for the company
  • Occasionally provide cover for colleagues during their absence
  • You may be assigned to take on additional roles and responsibilities in the Department when required


REQUIREMENTS

  • Diploma or degree holder in any discipline
  • Minimum 2 years of administration, customer/guest relations or related work experience. Experience in donor relations would be an advantage. Senior Executive position available for highly qualified candidates
  • Strong communication (written & English) & MS Office proficiency; fluency in other widely used languages is an advantage
  • Excellent people skills, able to interact with people from different backgrounds
  • Experience with Salesforce donor management software would be an advantage
  • Must be meticulous and organised with a strong sense of pride in the quality of their work
  • Able to work independently and be a collaborative team player, with a strong sense of pride in the quality of their work
  • Passion for symphonic music and/or the performing arts (preferred)
  • Able to work flexible hours, including some evenings and weekends when needed


Please provide a comprehensive resume and cover letter also stating current and expected salaries to HR@sso.org.sg.

Only shortlisted applicants will be notified.

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